Hermitage Healthcare (The)

383 Mill Street, Worcester, MA 01602

5087918131

Operated by Next Step Healthcare

73
SilverScorePartial

Based on 6 of 16 dimensions (CMS public data)

Confidence: 80%

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Overview

CCN
225009
Certified Beds
101
Avg Residents/Day
N/A
County
Worcester
Provider Type
Medicare and Medicaid
First Approved
N/A

Staffing

CMS data - May 2026
0.52
RN hrs/resident/day
-21% vs state
3.57
Total nurse hrs/day
-8% vs state
21%
Annual nurse turnover
-45% vs state
Role
This facility
State avg
RN
0.52
0.65
-21% vs state
LPN
0.95
--
CNA
2.10
--
PT
0.01
--
Weekend total: 3.24 hrs/resident/day(9% lower on weekends)

Hours per resident per day (HPRD) from CMS Payroll Based Journal (PBJ) submissions.

Health Inspection Citations

33
Total Citations
0
Severe (J-L)
33
Corrected

Penalties

$0
Total fines
0
Total penalties
0
Payment denials
No penalties on record.

The neighborhood

Pulling neighborhood data from OpenStreetMap...

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22
Compliance Record

High compliance risk

28 citations scored3 inspectionsPeers: state (341)vv0.1
Local rank: 14 vs 64 facilities within 25 mi

Ownership

TypeFor-Profit Corporation
ChainNext Step Healthcare(14 facilities)

Ownership entities

Owners
NEXT STEP HEALTHCARE LLC100%
since 2017
STEPHAN, WILLIAM50%
since 2017
Management
WARD, KIMBERLY
OPERATIONAL/MANAGERIAL CONTROL
KSHEERSAGAR, PANKAJ
OPERATIONAL/MANAGERIAL CONTROL
NEXT STEP HEALTHCARE LLC
OPERATIONAL/MANAGERIAL CONTROL
DELL'ANNO, DAMIAN
Officer
Source: CMS Ownership dataset · Updated monthly

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