Highlands, The

335 Nichols Road, Fitchburg, MA 01420

9783434411

Operated by Life Care Centers Of America

82
SilverScorePartial

Based on 6 of 16 dimensions (CMS public data)

Confidence: 80%

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Overview

CCN
225315
Certified Beds
168
Avg Residents/Day
N/A
County
Worcester
Provider Type
Medicare and Medicaid
First Approved
N/A

Staffing

CMS data - May 2026
0.41
RN hrs/resident/day
-37% vs state
3.83
Total nurse hrs/day
avg
24%
Annual nurse turnover
-39% vs state
Role
This facility
State avg
RN
0.41
0.65
-37% vs state
LPN
1.10
--
CNA
2.32
--
PT
0.07
--
Weekend total: 3.45 hrs/resident/day(10% lower on weekends)

Hours per resident per day (HPRD) from CMS Payroll Based Journal (PBJ) submissions.

Health Inspection Citations

18
Total Citations
0
Severe (J-L)
18
Corrected

Penalties

$0
Total fines
0
Total penalties
0
Payment denials
No penalties on record.

The neighborhood

Pulling neighborhood data from OpenStreetMap...

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Comparable on size and SilverScore. Independent, third-party data only.

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75
Compliance Record

Moderate compliance risk

17 citations scored4 inspectionsPeers: state (341)vv0.1
Local rank: 59 vs 55 facilities within 25 mi

Ownership

TypeFor-Profit - LLC/Partnership
ChainLife Care Centers Of America(194 facilities)

Ownership entities

Owners
PRESTON, FORREST99%
since 2004
Management
CROSS, CINDY
Officer
THURMOND, JOAN
Officer
LIFE CARE CENTERS OF AMERICA, INC.
OPERATIONAL/MANAGERIAL CONTROL
BONILLA, CARLOS-ANDRES
W-2 MANAGING EMPLOYEE
Source: CMS Ownership dataset · Updated monthly

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